345com FAQ — All Your Questions, Answered

345com supports JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. All transactions are in PKR with no currency conversion fees. JazzCash and Easypaisa are the most commonly used options among Pakistan players because they are fast and widely available.

JazzCash and Easypaisa deposits typically appear in your 345com balance within seconds to a couple of minutes. If a deposit has not reflected after ten minutes, take a screenshot of the transaction confirmation from your JazzCash or Easypaisa app and share it with 345com live chat support. They can trace the transaction and confirm it manually.

Minimum deposit amounts vary by payment method. JazzCash and Easypaisa generally have low minimums suited for all budget levels in PKR. The exact minimum for your preferred payment channel is shown on the deposit screen inside your 345com account. There are no hidden charges for making deposits.

Yes. Deposit limits are available in your Account Settings under the Responsible Gaming section. You can set a daily, weekly or monthly PKR deposit limit. Reducing a limit takes effect immediately. Increasing a limit has a mandatory delay before it activates — this is by design to prevent impulsive decisions. See the Responsible Gaming page for full details.

Go to the Withdrawal section inside your account, select your preferred method (JazzCash, Easypaisa, Raast or bank account), enter the amount in PKR and confirm. Your first withdrawal requires completed KYC. After KYC is verified once, future withdrawals are processed without needing to submit documents again.

Processing times depend on the method. JazzCash and Easypaisa withdrawals are generally processed within a few hours. Bank transfers may take one to two working days. VIP members with higher tier status benefit from priority processing, which can significantly reduce wait times. If a withdrawal has been pending for longer than expected, contact support via live chat with your transaction reference number.

The most common reasons for a withdrawal being declined on 345com are: KYC not yet completed, active bonus with unmet wagering requirements, payment details not matching the name on the account, or a withdrawal request for an amount exceeding the current balance. Check your account notifications for the specific reason and contact live chat if the reason is not clear.

345com does not charge platform-level withdrawal fees. Any processing fees applied by your bank, JazzCash or Easypaisa are outside of 345com's control and are determined by those service providers. The exact withdrawal terms per payment method are shown inside your account on the withdrawal screen.

Yes. Pakistan Super League (PSL) is one of the most actively covered competitions on 345com's sports section. Pre-match odds, in-play betting and a range of markets — match winner, top batter, total sixes, over-by-over odds and more — are available for all PSL fixtures throughout the season.

In addition to cricket — including T20, test matches and international series — 345com covers football (domestic and international leagues), esports tournaments and other major sports. The full list of available sports and competitions is in the Sports section of your account. Coverage tends to expand during major tournaments.

Yes. In-play betting is available on all major cricket matches including PSL, international T20s and test series. Odds update in real time as the match progresses. You can place bets on the current over, next wicket, run targets and other live markets. A stable internet connection is recommended for in-play betting to avoid delays in odds refresh.

Settlement of bets on abandoned or rain-affected matches follows 345com's sporting rules, which depend on the specific market. In many cases, bets on abandoned matches are voided and stakes returned. The full settlement rules for each sport and market type are available in the Terms and Conditions. If you are unsure about a specific bet, contact live chat support with your bet reference.

345com has a full casino section with live casino tables (blackjack, roulette, baccarat, game shows with real dealers), and a slots catalogue with hundreds of titles from major providers — classic slots, video slots, jackpot games and more. Both the Casino and Slot Games sections are accessible from your account on browser or app.

Yes. The live casino streams on 345com are fully accessible from mobile devices via the app or mobile browser. For the best experience with live casino games, a stable Wi-Fi or 4G connection is recommended as the live video streams require more bandwidth than regular slots. The app handles live casino well on most mid-range Android handsets.

RTP stands for Return to Player — it is the percentage of wagered money a slot game is designed to pay back to players over time. For example, a slot with 96% RTP will theoretically return PKR 96 for every PKR 100 wagered across many spins. RTP is a long-term statistical average, not a guarantee for any single session. Higher RTP generally means better odds for the player over time. Individual game RTPs are shown in each game's information panel on 345com.

Visit the Download page on 345com and follow the instructions to download the Android APK file. Because the app is not distributed via Google Play, you will need to allow installation from unknown sources in your Android settings. The Download page has step-by-step guidance for this. The app is safe and verified — the option simply needs to be enabled manually for APK installs.

Yes. An iOS version of the 345com app is available. Visit the App page for current iOS download instructions. If you are on an older iOS version or have issues with the native app, the 345com website also works smoothly on Safari mobile and other iOS browsers, giving you full access to your account without the native app.

The 345com app is built to perform well on Pakistani mobile network conditions. Slot games and sports betting work well on standard 3G or 4G connections. Live casino streaming requires a stronger connection — Wi-Fi or a solid 4G signal is recommended for that. Regular sports and slots are generally fine even on moderate data speeds.

Every 345com account automatically earns VIP points with each bet placed across sports, casino and slot games. Points accumulate to push your account through tiers — Standard, Silver, Gold, Platinum and above. Higher tiers bring benefits including monthly cashback, faster withdrawal processing, exclusive reload bonuses and a dedicated account coordinator. See the VIP page for the full tier structure.

After registering and making your first PKR deposit, go to the Promotions section in your 345com account. Any available welcome offer will be listed there with instructions for activation. Welcome bonuses are subject to terms including minimum deposit amounts and wagering requirements. Read the offer terms carefully before activating so you understand how the bonus works.

Wagering requirements specify how many times you need to bet through a bonus amount before it can be withdrawn as real money. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place bets totalling PKR 10,000 before the bonus converts to withdrawable funds. Always check the specific wagering requirements on each bonus offer in the Promotions section.

Your 345com account includes: deposit limits (daily, weekly or monthly in PKR), session time reminders, reality check pop-ups, cooling-off periods (24 hours to 30 days) and self-exclusion (minimum 6 months or permanent). All tools are in Account Settings under the Responsible Gaming section and activate immediately. See the Responsible Gaming page for full details on each tool.

Yes. Use the cooling-off period tool in your account settings. You can set a break of 24 hours, 7 days or 30 days. During this time you cannot deposit, bet or access the gaming sections. The cooling-off activates immediately and cannot be reversed early. For a longer break, self-exclusion closes your account for a minimum of 6 months. Both options are in the Responsible Gaming section of your settings.

Any remaining PKR balance in your 345com account at the time of self-exclusion is processed for withdrawal to your registered payment method — JazzCash, Easypaisa, Raast or bank account — subject to standard verification. You will not be able to log in or play during the exclusion period, but your funds are returned to you. Contact live chat support if you need assistance with the withdrawal during self-exclusion.