Responsible Gaming

Play Smart on 345com —
Your Wellbeing Comes First

Gaming is meant to be enjoyable. At 345com, we give every Pakistan player the tools and information they need to stay in control — whether you're following PSL cricket, spinning slots or playing live casino.

18+ Only Session Reminders Deposit Limits Self-Exclusion
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Play Responsibly
Tools available 24/7 from your account settings
About Responsible Gaming

Gaming Should Always Be Entertainment

Online gaming — whether that's live casino, slot games or sports betting on cricket and PSL — is something millions of people in Pakistan enjoy purely for fun. The thrill of watching a T20 match while your bet plays out, or hitting a bonus round on a slot title, is entertainment in its purest form. The moment it stops feeling like entertainment and starts feeling like pressure, that's when it's time to step back.

Responsible gaming is simply about keeping that balance in check. It means setting a budget before you start, knowing when to stop, never chasing losses and making sure the time and money you put into gaming is genuinely something you can afford. These are not complicated ideas — but they are easy to forget when you're caught up in a good session.

At 345com, we take this seriously. We have built a set of practical tools directly into every player's account that make it easy to set your own limits, take a break or step away completely if needed. These tools work instantly — you don't need to contact support or wait. You activate them yourself from your account settings whenever you feel it's the right time.

Key principle: Gaming is for adults aged 18 and above, for entertainment only. It is not a way to earn income or recover money that has already been spent. If you ever feel that your gaming habits are affecting your finances, sleep, relationships or mental state, use the tools below straight away.

This page explains all of the responsible gaming tools available on 345com, how to use them, signs to watch out for and steps you can take right now if you have any concerns about your own play or someone else's.

Quick Self-Check — Ask Yourself
1
Are you spending more on gaming than you originally planned for the week or month?
2
Have you tried to win back money you lost — and ended up spending more as a result?
3
Do you hide your gaming activity from family or people close to you?
4
Does gaming affect your sleep, work, studies or daily routine?
5
Do you feel restless or irritable when you are not able to play?
6
Have you borrowed money or used essential funds for gaming?

If you answered yes to two or more of these, consider using the Deposit Limit or Cooling-Off tools in your account settings right now.

How a Monthly Budget Looks

Example: Monthly entertainment budget of PKR 5,000 split sensibly across categories.

Gaming (345com deposit limit)PKR 1,500
Food & outingsPKR 2,000
Streaming & other leisurePKR 1,000
Reserve / bufferPKR 500

Gaming should never exceed what you comfortably set aside for optional entertainment.

Player Tools

Responsible Gaming Tools on 345com

Every tool below is available directly from your account settings — no waiting, no support ticket required. You are always in control.

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Deposit Limits

Set a daily, weekly or monthly PKR deposit limit on your 345com account. Once the limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately. Increasing a limit has a mandatory cooling-off period before it applies.

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Session Time Reminders

Enable session reminders and 345com will show you a notification after a set amount of time — 30 minutes, 1 hour, or a custom duration. It's a simple nudge to check in with yourself, take a break and decide whether you want to continue or log out.

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Cooling-Off Period

Need a short break from the platform? Set a cooling-off period of 24 hours, 7 days or 30 days. During this time your account is suspended for gaming — you cannot deposit or place bets. The break activates immediately and cannot be reversed early once set.

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Self-Exclusion

For players who feel they need a longer break, self-exclusion closes your account for a minimum period of 6 months or permanently. During self-exclusion you cannot log in, deposit or play. This is the most decisive tool available and should be used whenever there is any doubt.

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Activity History

Your account includes a full activity log showing all deposits, withdrawals, bets and game sessions with timestamps. Reviewing your own history is one of the most honest ways to understand how much time and money you are actually spending on the platform.

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Reality Check Pop-ups

Reality checks are brief on-screen messages that appear during extended play sessions. They show how long you have been playing and how much you have deposited in the current session — giving you the information you need to make a clear-headed decision about whether to carry on.

Step by Step

How to Set Your Limits & Breaks

Setting up responsible gaming tools on your 345com account takes less than two minutes. Here is exactly how to do it:

1
Log In to Your Account

Go to the 345com website or open the 345com app and log in to your player account using your registered mobile number and password.

2
Open Account Settings

Click or tap your profile icon in the top right corner. Select "Account Settings" from the dropdown menu that appears.

3
Go to Responsible Gaming

Inside Account Settings, find the "Responsible Gaming" section. All available tools — deposit limits, session reminders, cooling-off and self-exclusion — are listed here in one place.

4
Select and Apply Your Tool

Choose the tool you want to use. Enter your preferred limit amount or time period, then confirm. Restrictions activate immediately. You will receive a confirmation notification.

5
Contact Support if Needed

If you have trouble accessing settings or need to discuss self-exclusion, contact 345com live chat support 24/7. Our team can assist with any responsible gaming request promptly.

Warning Signs

Signs That Gaming May Be a Problem

Watch Out for These Patterns
  • Spending more PKR than you originally intended on a regular basis
  • Chasing losses — depositing again immediately after losing to try to recover
  • Feeling anxious, irritable or restless when you cannot play
  • Gaming taking priority over work, studies, family or social commitments
  • Hiding deposits, withdrawals or gaming activity from people close to you
  • Using money meant for essentials — rent, bills, groceries — to fund gaming
  • Borrowing money from friends, family or other sources to deposit
  • Difficulty sleeping, increased stress or mood changes linked to gaming outcomes
  • Feeling that you must play during every PSL match or cricket series regardless of your budget
Remember: Recognising these signs early is the most effective step. You do not need to wait until things are serious before using the cooling-off or self-exclusion tools. Acting early is always the right call.

Problem gaming can affect anyone — regardless of how experienced a player you are. It is not a personal failing. It is a recognised pattern that responds well to practical steps like the ones available on the 345com platform. The sooner you use these tools if you need them, the better the outcome.

Guidelines

Smart Gaming Guidelines for Pakistan Players

Over time we have put together a set of straightforward guidelines based on what genuinely helps players maintain a healthy relationship with gaming. These are not rules — they are practical habits that keep the experience enjoyable long-term.

Set Your Budget Before You Start

Before you open the 345com app or website, decide exactly how much PKR you are comfortable spending during that session. This is your hard limit — not a target to reach, and not something to revise upward mid-session. Use the deposit limit tool to enforce it automatically so the decision is already made for you.

Never Chase Losses

Chasing losses is the single most common way that casual, enjoyable gaming turns into something stressful. If you have used your planned budget for the session and come out behind, that is part of how gaming works — the outcome is never guaranteed. Adding more deposits to chase what you lost will rarely end the way you hope, and it almost always makes things worse. Log out, come back another day if you want to, and stick to your next session's budget.

Balance Gaming with Your Other Interests

Pakistan has an incredibly vibrant culture — cricket at the ground, catching a PSL match with friends, football, food, family time. Gaming is one small part of your leisure time, not the whole of it. If you notice that 345com is becoming the main thing you look forward to or spend time on, that is a signal worth paying attention to. Use session reminders to keep your gaming time in proportion.

Do Not Play When You Are Emotionally Stressed

Gaming when you are upset, anxious or under financial pressure is one of the riskier situations for developing problematic habits. Decisions made in that state tend to be less considered, and the emotional stakes feel higher than they should. If you are having a hard day, a break from the platform is always available and always the right choice.

Keep Gaming and Financial Pressure Completely Separate

Your 345com balance is entertainment money — it is not an emergency fund, a savings account or an income stream. Never deposit money you cannot genuinely afford to lose. This includes not using funds set aside for household bills, JazzCash/Easypaisa balances meant for essential expenses or borrowed money. If a win happens, that is great — but it should never be something you rely on or plan around.

Talk to Someone If You Need To

If you are concerned about your own gaming habits or those of someone close to you, the most helpful step is to talk about it openly. Reach out to 345com support via live chat — our team is trained to handle these conversations sensitively and will help you access the right tools without any judgment. You can also speak with a trusted family member or friend. Keeping concerns to yourself tends to make them harder to deal with over time.

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For Concerned Family Members

If you believe a family member has a problem with online gaming, you can contact 345com support directly. We take third-party concerns seriously and will review the account in question. We can apply protective restrictions where appropriate, subject to verification.

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Protecting Minors

345com is strictly an 18+ platform. Age is verified during account registration and before any withdrawal. If you share a device with younger family members, we recommend enabling device-level parental controls to prevent access to gaming platforms. If you suspect an underage person has created a 345com account, contact support immediately.

FAQ

Common Questions About Responsible Gaming

Log in to your 345com account, go to Account Settings and open the Responsible Gaming section. Select "Deposit Limits", choose daily, weekly or monthly, enter your PKR amount and confirm. The limit activates immediately. If you want to reduce it, the reduction applies straight away. If you want to increase it, a mandatory waiting period applies before the higher limit takes effect.

No. Once a cooling-off period is active on your 345com account it cannot be reversed or shortened early. This is intentional — the tool is most effective when it holds firm. The cooling-off period will expire naturally at the end of the duration you selected, after which your account returns to normal access automatically.

Any remaining balance in your 345com account at the time of self-exclusion is processed for withdrawal to your registered payment method — JazzCash, Easypaisa, Raast or bank account — subject to standard verification. You will not be able to log in or access the platform for gaming during the exclusion period, but your funds are returned to you.

Yes. 345com enforces an 18+ age policy. Age is checked at registration and again during the KYC verification process required before withdrawals are processed. Any account found to belong to a person under 18 is closed immediately, the balance is returned to the payment source and the data is removed. If you have concerns about an underage player, contact support via live chat.

The first step is to use the self-exclusion tool in your 345com account settings right now. It takes under a minute and immediately prevents further access to the platform. After that, speak to someone you trust about what you are going through. If the pattern has been going on for a while and is affecting your finances or relationships, speaking to a counsellor or a trusted community figure can be genuinely helpful. Reaching out early makes a real difference.

During a cooling-off period you cannot place bets, play games or make new deposits. Withdrawals of any existing balance you hold in your account are still processed normally. Contact 345com live chat support if you need help initiating a withdrawal while a responsible gaming restriction is active on your account.
Play Safely on 345com

Ready to Play? Do It on Your Own Terms

Create your free 345com account and set your deposit limits from day one. Enjoy cricket betting, PSL, live casino and slot games with full control over how much you spend and how long you play.

18+ only. Gaming is entertainment — always play within your means. Privacy Policy